Terms & Conditions

1. If you are covered by medical insurance:

You are strongly advised to contact your insurer, before your first appointment, to:

a)  check that you are covered for psychiatric disorders;

b)  check the limits of the cover provided for outpatient treatment and;

c)  request an authorisation or claim number (if provided). 

Your insurer will usually require you to be referred to me by your General Practitioner, or by another specialist to whom you were originally referred by your GP. 

i) If you are covered by one of the major medical insurance companies, please contact them so that I can claim my fees direct from your insurer on your behalf.

If any query arises about payment, you are responsible for contacting your insurer. Where I do not receive payments promptly, I will send you a statement and reminder. In case of non-payment or a shortfall under the terms of your insurance, you are responsible for settling the outstanding balance. Failure to make payment will result in the matter being referred to a debt collecting agent, whose charges will be added to and be payable with the invoice amount. 

2.  If you are paying personally:

If you are paying for your consultation with me personally, you will receive an invoice after the session due within 7 days. I cannot accept payment by credit or debit card. 

3. When you book your first appointment, we will send an email confirmation to you on request.  For all other appointments, patients are reminded that it is their responsibility to note the date, time and location of their appointment. Routine email reminders will not be sent.

4.  If payment is being made by another person or organisation:

If an organisation, or a person other than you, is responsible for paying for your treatment, please inform me when making your appointment. Failure to make payment within 28 days will result in the matter being referred to a debt collecting agent, whose charges will be added to and be payable with the invoice amount. 

5. Cancellation of appointments

If you know you will have to cancel an appointment, please do it as soon as possible so that another patient can have your slot. Cancellations or missed appointments will be charged at 100% unless 24 hours' notice is given.  Appointments cancelled with more than 24 hours notice will not be charged.

6. Right to receive copies of correspondence

Under the General Data Protection Regulation (GDPR), a patient has the right to ask for copies of my correspondence. Please contact me at foziacbt@gmail.com if you would like to receive such copies. 

8. Withdrawal of consent for patient records to be held

Under the General Data Protection Regulation (GDPR), if a patient withdraws their consent for medical records to be held, the information will be destroyed. Please contact me at foziacbt@gmail.com if you would like further details about this.

9. Billing Agency

All fees are collected by Medical Billing and Collection who will contact you after your appointment if appropriate. 

10. Appointment Reminders

Please note that it is I do not send out appointment reminders. A confirmation of your first appointment will be emailed to you on booking.